Appointments

You need an appointment to see any of the clinical staff.

You can book in any of the following ways.

Online using the NHS app at any time.
Phone us on 0161 225 4033 during our opening hours.
Visit reception during our opening hours.

You can book an appointment up to four weeks in advance. You can request a telephone consultation if your problem only needs advice and not a face to face consultation.

We will only carry out blood tests if requested by one of the doctors. You cannot ask for a blood test yourself.

Please note that you cannot book evening and weekend appointments online.

Urgent (Same Day) Appointments

If you think your problem is urgent, we aim to give you an appointment on the same day. We offer same day appointments based on clinical need. This means you may not see the doctor of your choice. Please do not abuse this service as it delays us from seeing patients who are unwell.

Sick notes, repeat prescriptions and referrals are not suitable for urgent appointments.

Our reception staff will ask you for details of your problem. The doctors ask them to do this so they can prioritise same day appointments. All our staff must keep anything you tell them confidential.

Routine Appointments

For any problem that is not urgent, we will offer you the next available appointment. If you want to see a specific doctor then the wait time may be longer depending on the doctor's availability.

Home Visits

We encourage patients to come to the surgery. This is where we have our full equipment and facilities available. We appreciate this is not always possible. If you do need a home visit, please call reception before 10.00am. The receptionists will ask for details to allow the doctor to assess the urgency of the call.

You may only request a home visit if you are housebound or are too ill to visit the practice. A GP will only visit you at home if they think that your medical condition requires it. They will also decide how urgently a visit is needed.

Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

A community nurse may visit you at home if your GP refers you. A health visitor should visit you at home if you've recently had a baby or have recently registered with a GP and have a child under five years.

Morning, Evening and Weekend Appointments

The practice is a member of Gorton and Levenshulme Primary Care Network (PCN). The PCN offers appointments on weekday evenings from 6.30pm to 8.00pm and on Saturday mornings. The practice also offers appointments from 7.00am to 8.00am on some mornings.

The PCN works with Central Manchester Networks to provide these appointments. The appointments are available at 3 practices in the PCN.

West Gorton Medical Centre
West Point Medical Centre
Hawthorn Medical Centre

The appointment may be with a doctor you have not seen before. The doctor will have access to your medical record. We will receive details of your consultation.

Please ask the reception staff if one of these appointments would be convenient for you.

Practice Nurses and Healthcare Assistants

Not all problems need a doctor. Our reception team will offer you an appointment with the most suitable member of our team.

Cancellations

If you cannot attend your appointment then please inform us as soon as possible. This allows us to offer the appointment to someone else.

You can cancel an appointment in any of the following ways.

Online using the NHS App at any time.
Phone us on 0161 225 4033 during our opening hours.
Visit reception during our opening hours.

Keep it or cancel it but please don’t waste it.

What To Do When We Are Closed

You can still get help and see a GP when we are closed. Please visit our page Out of Hours for information.

Who Do I See

Text from the above image: I’m an Advanced Clinical Practitioner. I’m a qualified healthcare professional, with lots of experience and extra responsibilities. I can examine patients, diagnose health concerns, prescribe medicines, plan a patient’s care and help to manage long-term conditions. Gill, Bury
Text from the above image: I'm an Advanced Nurse Practitioner. I’m a trained nurse who can assess patients who have a range of symptoms, diagnosing such conditions as earache, a rash, or a cough. If needed, I may prescribe medication or refer patients for further investigations. Alice, Manchester
Text from the above image: I'm a Care Co ordinator. I’m a trained healthcare professional and help to make sure things run as smoothly as possible for patients with long-term health conditions, particularly those who receive care from many different health services. Cheryl, Stockport
Text from the above image: I’m a Clinical Pharmacist. I provide expert advice on medicines, especially for those with long-term health conditions. This includes supporting patients who have been prescribed a new medication or need a medicine review. Karen, Manchester
Text from the above image: I’m a First Contact Physiotherapist. I provide expert advice and treatment for patients affected by injury, illness or disability. I may share exercises to reduce pain and discomfort, and improve movement or refer a patient to specialist services. Fiona, Wigan
Text from the above image: I’m a Focused Care Practitioner. I support patients, and their households when needed, with health and social issues that are impacting on their health and wellbeing. I can help in areas such as finances and benefits, family issues, mental health, and housing. Shahbana, Oldham
Text from the above image: I’m a General Practitioner (GP). I’m a GP and I treat all common medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment. Dr Selvaraasan, Salford
Text from the above image: I’m a Health and Wellbeing Coach. I support patients to make lasting changes than can improve their physical and mental wellbeing. This could be moving more, eating better or quitting smoking - whatever will make a difference for them. Adele, Rochdale
Text from the above image: I’m a Physician Associate. I work alongside GPs to assess patients, diagnose health concerns, support those with long-term conditions, and provide advice on how to stay healthy and well. Ahmad, Trafford
Text from the above image: I’m a Practice Nurse. I can advise on many different health concerns and minor illnesses. I help patients to stay healthy with immunisations, screening, smoking cessation support, and the management of long term health conditions. Sylvia, Bolton
Text from the above image: I’m a Social Prescribing Link Worker. I talk to people about what matters to them, and what support thy need to feel happier and healthier. I know what is available in the community, so connect people to local groups, activities and services that make a lasting difference. Georgina, Tameside